Frequently Asked Questions (FAQs)
Read below the common questions regarding the Online Franchise Package. If you still have concerns and inquiries, you can email us at firstname.lastname@example.org or message us at our fb page https://m.me/skonlineph
Why is the discount price of the franchise big?
Our standard physical food carts are priced at P298,888 this includes site inspection, physical assembled cart, crew training and initial inventory order. Since you won't need a physical store and other standard procedures, that's why we priced the Online Franchise package at P16,888.
Are the Mangboks, Coppermask, Boybondat, and JC Health and Beauty Shoplinks included in the package?
Yes, these Shoplinks will be included for free as an added bonus on availing the Franchise. Now, you can sell more than just the food products.
What will we do with the health and beauty product freebie inclusions? Are we required to sell them?
It depends on the franchisee. The health and beauty products are just some of the benefits and gifts for availing the franchise. You can either sell them or use it for consumption.
Can we choose the products specifically in the inclusions? Why are the food products not included in the freebies?
Due to increased demand, we prioritize customer orders first. Because of that, the inclusions that are sent to the franchisee is assorted, but guaranteed valued at the agreed upon price.
Do we still need to buy inventory in order to sell?
No, we will fulfill all orders that customers will place using your shop link. No need to shell out upfront capital or store the inventory. Whenever you make a sale, we will handle the delivery.
We we be handling customer complaints and tracking order status?
We will handle the customer complaints and order status. However, if a customer contacts you regarding a concern, you can direct them to our company website and we will handle the complaint for you. There is also an order tracker tool in your website shop link that customers can use.
Are we only going to sell Siomai food products?
There is a wide variety of food products to sell in the shop. Not only will you be able to sell siomai, but you can also sell siopao, french fries, fried noodles, and burger patties. You can click here to check the list of the menu of the store.
Are the food products we sell pre-cooked?
The products are delivered frozen. As we cannot pinpoint the exact arrival of delivery, the food products that customers will buy will be delivered in a frozen state.
How long will the orders arrive to the customers?
We deliver daily between 10 a.m. to 5 p.m. Orders placed beyond 5 p.m. will be processed the following day. Orders will be delivered within 2-3 days.
What areas are available for delivery to customers?
The shop is constantly updating its servicable areas for your customers, as we are continually setting up food hubs across the countries These are the current serviceable areas where you can market to customers:
- Bataan (Marivales)
- Bataan (Balanga)
- Batangas (Batangas City
- Batangas (Balete)
- Batangas (Malvar)
- Batangas (Mataas na Kahoy)
- Batangas (Padre Garcia)
- Batangas (Rosario)
- Batangas (Sto. Tomas)
- Batangas (Tanauan)
- Bulacan (Malolos)
- Bulacan (Paombong)
- Cavite (Amadeo)
- Cavite (Bacoor)
- Cavite (Carmona)
- Cavite (Dasmariñas)
- Cavite (General Trias)
- Cavite (GMA)
- Cavite (Imus)
- Cavite (Indang)
- Cavite (Kawit)
- Cavite (Mendez)
- Cavite (Naic)
- Cavite (Noveleta)
- Cavite (Rosario)
- Cavite (Tagaytay)
- Cavite (Tanza)
- Cavite (Trece Martires)
- Ilocos Sur (Bantay)
- Ilocos Sur (San Ildefonso)
- Ilocos Sur (Sta. Catalina)
- Ilocos Sur (Vigan)
- La Union (San Fernando City)
- Laguna (Biñan)
- Laguna (Cabuyao)
- Laguna (Calamba)
- Laguna (Los Baños)
- Laguna (San Pedro)
- Laguna (Sta. Rosa)
- Las Piñas
- City of Manila
- Nueva Ecija (Cabanatuan)
- Nueva Ecija (Palayan)
- Pampanga (Angeles)
- Pampanga (Bacolor)
- Pampanga (San Fernando)
- Pampanga (Sta. Rita)
- Pangasinan (Binalonan)
- Pangasinan (Laoac)
- Pangasinan (Manaoag)
- Quezon City
- Quezon (Agdangaon)
- Quezon (Lucena)
- Quezon (Padre Burgos)
- Quezon (Pagbilao)
- Rizal (Agono)
- Rizal (Cainta)
- Rizal (San Mateo)
- Rizal (Taytay)
- Rizal (Teresa)
- San Juan
- Tarlac (Tarlac City)
We will expand to visayas and mindanao in the near future.
Can I still become a Franchisee even if I do not reside in Metro Manila?
Yes, the Online Franchise Package is open to all Filipino citizens. Don't worry you'll still able to sell in the selected areas since all transactions are online. Also, we are constantly updating the list of serviceable areas whenever we have set up a new food hub in a certain city.
Where will I receive my income?
You will be provided with a dedicated dashboard with username and password in order to request your income. Payment will be sent to your bank of choice.
How many days until I receive my earnings?
Tuesday and Wednesday is the schedule for request, Friday will be the check release in our office or bank transfer (for BDO accounts), for Non-BDO accounts, we will have to wait 2-3 banking days for the cheque to clear.
Is my income taxable?
Yes there is a 10% tax for every encashment you make per week.
Can I Sell below SRP?
Selling below the SRP is prohibited. Unless otherwise it is done in a private transaction where you are in agreement with a single customer. Nevertheless, standardizing a price below SRP is not allowed and is subject to a revoke of your franchise.
Do I need to use the Online Store that you provide to sell the products? Can I create my own store?
It is recommended to use the online store provided especially if you are not knowledgeable in web design. You may create your own store, provided that the prices are the same with the original store. Also take note that you will have to encode your orders through your SHOP LINK as your earnings will only be acknowledged if it is ordered through the SHOP LINK.
Can you elaborate more on the SHOP LINK? How will I be able to earn through it?
Each franchisee will have a unique SHOP LINK. In order to receive the 30% earning, the franchisee must share his/her unique SHOP LINK to their customers. Customers who purchase any products through that shop link will credit the franchisee of the 30% commission.
How Do I Share my Shop Link?
There are various ways you can share your link and sell the food products. You can post on your Facebook wall, create a Facebook page which directs to your shop link store, private message your friends, and many more.
I am not skillful in online marketing, will the company provide online training?
Yes, we will provide basic online marketing training so that you can start sharing your link and start earning.
Can I use any social media apps to market the products?
Yes, you can use any social media, website, online platforms to share your SHOP LINK.
Can I grab marketing photos from the website or page and use it to market?